Covance Review: Bigger is better.

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Covance
210 Carnegie Center
Princeton, NJ 8540
United States
(888) 268-2623
http://www.covance.com/

Bigger is better.

 
Overall: 3 stars

Date: May 2, 2014

Proposal Quality:
 
3
Ease of Contracting Process:
 
2
Comprehensive Solution:
 
3
Experience With Study Type:
 
3
Therapeutic Area Expertise:
 
3
Project Management:
 
3
Responsiveness:
 
3
Problem Solving:
 
3
Adherence to Timelines:
 
2
Adherence to Proposed Budget:
 
2
Reporting Quality / Data Accuracy:
 
4
Value (Price vs Quality):
 
3
Strength as a Partner:
 
3
Willingness to Recommend CRO:
 
4
 

Service Description

Full package, from the beginning of the trial. Contracts, site selection in collaboration with the sponsor, monitoring, trial conduction, conclusion, final report.

What Went Well

Positive approach to investigators. High capability of interact with then Investigators. High level of competence in the specific therapeutic area.

What Could Be Improved

The CRO should improve the administrative aspects (ie regarding the negotiation of contracts for each center involved). The CRO should improve the efficacy of contact when dealing with ERCs. Sometimes I solved issues on their own.

Lessons Learned from the Experience

The CRO provided an alternative solution in catching a substance that was needed for the study and it was not available here during the execution of the trial. The CRO had a preferential partner and obtained the needed substance (necessary for diagnostic purposes). The lesson learned is that bigger is better.