Covance Review: Communication is very important.

Company Logo
Covance
210 Carnegie Center
Princeton, NJ 8540
United States
(888) 268-2623
http://www.covance.com/

Communication is very important.

 
Overall: 4 stars

Date: May 2, 2014

Proposal Quality:
 
4
Ease of Contracting Process:
 
4
Comprehensive Solution:
 
4
Experience With Study Type:
 
4
Therapeutic Area Expertise:
 
4
Project Management:
 
4
Responsiveness:
 
4
Problem Solving:
 
4
Adherence to Timelines:
 
4
Adherence to Proposed Budget:
 
4
Reporting Quality / Data Accuracy:
 
3
Value (Price vs Quality):
 
3
Strength as a Partner:
 
4
Willingness to Recommend CRO:
 
4.5
 

Service Description

Characterize the impurity peaks resolved by Cation exchange chromatography using quadrupole time of flight mass spectrometry

What Went Well

Provide detail data on the protein post translational modifications present in the impurity peaks resolved by cation exchange chromatography. Help us understand the target molecule under native state and stressed condition.l

What Could Be Improved

It would be better if more types of MS instruments were used. Some conclusion needs to be confirmed using different techniques/instruments. For example, some modification was identified only based on measured mass, which is not fully convincing since there are other modifications with the same mass. MS2 data on important modifications using a more sensitive ot accurate instrument was needed.

Lessons Learned from the Experience

communication is very important when working with CRO company. We should let them know about our expectation on the quality of data, format as well as timeline of the data clearly.