Covance Review: CRO did as requested.

Company Logo
Covance
210 Carnegie Center
Princeton, NJ 8540
United States
(888) 268-2623
http://www.covance.com/

CRO did as requested.

 
Overall: 3 stars

Date: May 2, 2014

Proposal Quality:
 
5
Ease of Contracting Process:
 
3
Comprehensive Solution:
 
3
Experience With Study Type:
 
3
Therapeutic Area Expertise:
 
4
Project Management:
 
3
Responsiveness:
 
3
Problem Solving:
 
3
Adherence to Timelines:
 
3
Adherence to Proposed Budget:
 
4
Reporting Quality / Data Accuracy:
 
4
Value (Price vs Quality):
 
5
Strength as a Partner:
 
4
Willingness to Recommend CRO:
 
3
 

Service Description

MSD assay was developed. Conditions such as protein conjugation, antibody dilution and incubations times were optimized.

What Went Well

The CRO completed detailed assay conditions optimization and provided detailed report and SOP.

What Could Be Improved

CRO should have tested the assay performance with different antibody drug conjugates and qualified the assay.

Lessons Learned from the Experience

The CRO did not provide any innovative solution. They developed the assay to the point that we asked and nothing beyond that.