PPD Review: CRO was experienced but not proactive.

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PPD
929 North Front Street
Wilmington, NC 28401-3331
United States
(910) 251-0081
http://www.ppdi.com

CRO was experienced but not proactive.

 
Overall: 2 stars

Date: May 1, 2014

Proposal Quality:
 
3
Ease of Contracting Process:
 
2
Comprehensive Solution:
 
3
Experience With Study Type:
 
3
Therapeutic Area Expertise:
 
3
Project Management:
 
2
Responsiveness:
 
3
Problem Solving:
 
3
Adherence to Timelines:
 
3
Adherence to Proposed Budget:
 
2
Reporting Quality / Data Accuracy:
 
3
Value (Price vs Quality):
 
2
Strength as a Partner:
 
3
Willingness to Recommend CRO:
 
2.5
 

Service Description

Toxicokinetic bioanalysis for GLP Tox study

What Went Well

The experience PPD has on TK/ADA analysis are big help to get the project going. The familiarity with regulatory guidance is reassuring.

What Could Be Improved

Communication with sponsor is not smooth. Don't have a clear plan but was driven by sponsor.

Lessons Learned from the Experience

It's a rather routine bioanalysis GLP support. However, PPD was not proactively take charge of in delivering the service, despite it has the capability and expertise to do so.