LabCorp Review: Good communication leads to good relationship.

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LabCorp
4307 Emperor Blvd., Suite 200
Durham, NC 27703
United States
(877) 788-8861
http://www.labcorpclinicaltrials.com/

Good communication leads to good relationship.

 
Overall: 4 stars

Date: May 3, 2014

Proposal Quality:
 
4
Ease of Contracting Process:
 
3
Comprehensive Solution:
 
4
Experience With Study Type:
 
5
Therapeutic Area Expertise:
 
3
Project Management:
 
4
Responsiveness:
 
4
Problem Solving:
 
4
Adherence to Timelines:
 
4
Adherence to Proposed Budget:
 
3
Reporting Quality / Data Accuracy:
 
4
Value (Price vs Quality):
 
4
Strength as a Partner:
 
4
Willingness to Recommend CRO:
 
4
 

Service Description

Quantitative measurement of biomarker, assay development and validation, sample analysis

What Went Well

Completed assay development/validation on time. Provided good quality data.

What Could Be Improved

Could have better communication to improve transparency on issues encountered during the assay development.

Lessons Learned from the Experience

Important to establish long-term collaboration.