INC Research Review: Good communication with the sponsor is essential.

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INC Research
3201 Beechleaf Court Suite 600
Raleigh, NC 27604-1547
United States
(866) 462-7373
http://www.incresearch.com

Good communication with the sponsor is essential.

 
Overall: 4 stars

Date: July 3, 2014

Proposal Quality:
 
3
Ease of Contracting Process:
 
3
Comprehensive Solution:
 
3
Experience With Study Type:
 
3
Therapeutic Area Expertise:
 
3
Project Management:
 
4
Responsiveness:
 
4
Problem Solving:
 
4
Adherence to Timelines:
 
4
Adherence to Proposed Budget:
 
3
Reporting Quality / Data Accuracy:
 
3
Value (Price vs Quality):
 
3
Strength as a Partner:
 
4
Willingness to Recommend CRO:
 
4
 

Service Description

Monitoring, site selection, feasibility, contract management, data management , statistical analysis, report writing

What Went Well

INC was very proactive during the project to identify, contact and activate sites quickly in order to start enrolment, communication and transparency were present during the duration of study, despite PM changes

What Could Be Improved

Site contract management was sometimes time consuming and this could be improved, data management was not always proactive.

Lessons Learned from the Experience

The experience with the CRO confirmed that a good communication with the sponsor is essential when issues are identified, INC was always trying to find the best solution.