Inventiv Health Review: Great job, but need to improve on quality and efficiency.

Company Logo
Inventiv Health
1 Van de Graaff Drive
Burlington, MA 1803
United States
(800) 416-0555
http://www.inventivhealth.com

Great job, but need to improve on quality and efficiency.

 
Overall: 4 stars

Date: July 9, 2014

Proposal Quality:
 
4
Ease of Contracting Process:
 
4
Comprehensive Solution:
 
3
Experience With Study Type:
 
3
Therapeutic Area Expertise:
 
3
Project Management:
 
3
Responsiveness:
 
4
Problem Solving:
 
4
Adherence to Timelines:
 
3
Adherence to Proposed Budget:
 
3
Reporting Quality / Data Accuracy:
 
4
Value (Price vs Quality):
 
4
Strength as a Partner:
 
4
Willingness to Recommend CRO:
 
4
 

Service Description

Quality work was performed

What Went Well

They are very detail oriented, asked many questions so that they can program correctly. Created specification for analysis data sets and tables programming.

What Could Be Improved

They did a great job, but i would like them to improve more on quality and efficiency.

Lessons Learned from the Experience

As i client we always tell them what to do and what not to do, but they never come up with new ideas that can improve the efficiency for the task we provide them.