ICON Review: ICON services

Company Logo
ICON
South County Business Park
Leopardstown, Dublin 18
Ireland
+353 (1) 291 2000
http://www.iconplc.com

ICON services

 
Overall: 4 stars

Date: August 16, 2014

Proposal Quality:
 
4
Ease of Contracting Process:
 
4
Comprehensive Solution:
 
3
Experience With Study Type:
 
3
Therapeutic Area Expertise:
 
4
Project Management:
 
4
Responsiveness:
 
4
Problem Solving:
 
3
Adherence to Timelines:
 
3
Adherence to Proposed Budget:
 
3
Reporting Quality / Data Accuracy:
 
3
Value (Price vs Quality):
 
3
Strength as a Partner:
 
4
Willingness to Recommend CRO:
 
4
 

Service Description

They provided Monitoring, site overview and data collection

What Went Well

CROs are dedicated to providing their clients with fast study startup times and quality data that meets all applicable regulatory guidelines. These include the ability to quickly initiate studies as well as provide specialized scientific and regulatory expertise. CROs essentially offer on-demand resource allocation, scientific knowledge, and regulatory expertise that allow research studies to move forward at a faster pace.

What Could Be Improved

The challenge of quality improvement extends beyond traditional service delivery organizations. They should focus on training and empowerment, leadership and statistical process control.

Lessons Learned from the Experience

Yes, They gave some outside box for ideas to boost recruitment: 1. country/regional teleconferences 2. Booster visit 3. Lunch and learn 4. Medical monitor to Pi discussion 5. news letters 6. Site to site teleconference 7. Advertising newspapers/web sites/referrals