Quintiles Review: Monitoring Visits

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Quintiles
4820 Emperor Blvd
Durham, NC 27703
United States
(919) 988-2000
http://www.quintiles.com

Monitoring Visits

 
Overall: 3 stars

Date: November 28, 2014

Proposal Quality:
 
4
Ease of Contracting Process:
 
4
Comprehensive Solution:
 
3
Experience With Study Type:
 
4
Therapeutic Area Expertise:
 
3
Project Management:
 
3
Responsiveness:
 
4
Problem Solving:
 
3
Adherence to Timelines:
 
4
Adherence to Proposed Budget:
 
3
Reporting Quality / Data Accuracy:
 
3
Value (Price vs Quality):
 
4
Strength as a Partner:
 
3
Willingness to Recommend CRO:
 
3.5
 

Service Description

Quintiles was subcontracted for IRB submission and monitoring. They prepared the related documents. They sent CRA to hospital sites for monitoring visits.

What Went Well

They contacted IRB and got the approval for the study. They conducted well the monitoring visits in the hospitals. They were available and answered quicky to our questions.

What Could Be Improved

the CRA were not totally informed about the project. They should have received more training about the study and the drug.

Lessons Learned from the Experience

We learned that the size of the CRO is not always an advantage. They were able to act quicky and have a lot of resources. However they were not totally involved in our project. As a small company, this project was more important for us than for them.