Covance Review: Monitoring

Company Logo
Covance
210 Carnegie Center
Princeton, NJ 8540
United States
(888) 268-2623
http://www.covance.com/

Monitoring

 
Overall: 3 stars

Date: September 25, 2014

Proposal Quality:
 
3
Ease of Contracting Process:
 
4
Comprehensive Solution:
 
3
Experience With Study Type:
 
4
Therapeutic Area Expertise:
 
4
Project Management:
 
3
Responsiveness:
 
5
Problem Solving:
 
3
Adherence to Timelines:
 
4
Adherence to Proposed Budget:
 
3
Reporting Quality / Data Accuracy:
 
4
Value (Price vs Quality):
 
3
Strength as a Partner:
 
4
Willingness to Recommend CRO:
 
4
 

Service Description

The vendor was hired to run a 5 year registry for a marketed product. The goal was to collect data every six months. The CRAs were to visit centers and ensure data was entered according to the monitoring plan.

What Went Well

Monitoring went ad planned, all visits occurred within the specified time frames with no issues.

What Could Be Improved

Turn over was an issue with the CRAs.

Lessons Learned from the Experience

Yes, they came up with innovative ways to motivate sites to enter data.