INC Research Review: Performance feedback

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INC Research
3201 Beechleaf Court Suite 600
Raleigh, NC 27604-1547
United States
(866) 462-7373
http://www.incresearch.com

Performance feedback

 
Overall: 4 stars

Date: April 11, 2015

Proposal Quality:
 
2
Ease of Contracting Process:
 
3
Comprehensive Solution:
 
4
Experience With Study Type:
 
4
Therapeutic Area Expertise:
 
4
Project Management:
 
4
Responsiveness:
 
4
Problem Solving:
 
4
Adherence to Timelines:
 
3
Adherence to Proposed Budget:
 
2
Reporting Quality / Data Accuracy:
 
3
Value (Price vs Quality):
 
3
Strength as a Partner:
 
4
Willingness to Recommend CRO:
 
4
 

Service Description

Full service (Data management, monitoring, safety, project management etc) for the phase I and Phase II clinical trials in various indications.

What Went Well

Study team was well experienced and was proactive and knew how to tackle situations/issues as they came up.

What Could Be Improved

Better task order or the scope of work at the begining of project when project details were being set-up. The gaps in details in task order/scope of work lead to tensions at later stage due to contract amendments.

Lessons Learned from the Experience

I think the CRO has all the expertise to be a good and reliable partner in the drug development at every phase of the trial.