Quintiles Review: Price exceeded proposal by 2x.

Company Logo
Quintiles
4820 Emperor Blvd
Durham, NC 27703
United States
(919) 988-2000
http://www.quintiles.com

Price exceeded proposal by 2x.

 
Overall: 3 stars

Date: May 2, 2014

Proposal Quality:
 
1
Ease of Contracting Process:
 
1
Comprehensive Solution:
 
2
Experience With Study Type:
 
3
Therapeutic Area Expertise:
 
3
Project Management:
 
2
Responsiveness:
 
3
Problem Solving:
 
2
Adherence to Timelines:
 
3
Adherence to Proposed Budget:
 
1
Reporting Quality / Data Accuracy:
 
2
Value (Price vs Quality):
 
1
Strength as a Partner:
 
1
Willingness to Recommend CRO:
 
0
 

Service Description

They were contracted to perform monitoring and regulatory affairs in Brazil and Argentina

What Went Well

They had good connections with the HAs

What Could Be Improved

Their cost proposal should have been better. The price increased to more than double after study start. they should have been more proactive and vigilant during the study.

Lessons Learned from the Experience

I learned that the price proposal could not be trusted and that Quintiles was not a good for, in terms of speed, innovation and efficiency to us