Service Description

The CRO worked on the IVRS. They also worked on GCO aspects. They worked on the statistical analysis.

What Went Well

The CRO provided input on the statistical analysis. Specifically, they worked on the Interim Analysis. The CRO provided logistical/operations input on Interim analysis.

What Could Be Improved

The pricing was high. The turn-around needs to improve a bit given the Interim Analysis and the delays. The work quality was average for a large CRO.

Lessons Learned from the Experience

The Interim analysis requires special operations support. Analysis of the data needs special attention. Interim analysis needs infrastructure that can be supported by the CRO.