
Routine service as expected.
Date: May 1, 2014
Service Description
To conduct central lab tests to support a phase III study
What Went Well
Covance provided prompt results for the lab tests they conducted.
What Could Be Improved
Some testing results were not accurately reported. For example, some ULNs were incorrectly uploaded.
Lessons Learned from the Experience
Covance did a routine work and no innovation was involved.