Covance Review: Routine service as expected.

Company Logo
Covance
210 Carnegie Center
Princeton, NJ 8540
United States
(888) 268-2623
http://www.covance.com/

Routine service as expected.

 
Overall: 4 stars

Date: May 1, 2014

Proposal Quality:
 
4
Ease of Contracting Process:
 
4
Comprehensive Solution:
 
4
Experience With Study Type:
 
4
Therapeutic Area Expertise:
 
4
Project Management:
 
4
Responsiveness:
 
4
Problem Solving:
 
4
Adherence to Timelines:
 
2
Adherence to Proposed Budget:
 
1
Reporting Quality / Data Accuracy:
 
4
Value (Price vs Quality):
 
3
Strength as a Partner:
 
4
Willingness to Recommend CRO:
 
4
 

Service Description

To conduct central lab tests to support a phase III study

What Went Well

Covance provided prompt results for the lab tests they conducted.

What Could Be Improved

Some testing results were not accurately reported. For example, some ULNs were incorrectly uploaded.

Lessons Learned from the Experience

Covance did a routine work and no innovation was involved.