Charles River Laboratories Review: Routing study done well.

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Charles River Laboratories
251 Ballardvale St
Wilmington, MA 1887
United States
(877) 274-8371
http://www.criver.com

Routing study done well.

 
Overall: 5 stars

Date: May 2, 2014

Proposal Quality:
 
4
Ease of Contracting Process:
 
4
Comprehensive Solution:
 
5
Experience With Study Type:
 
5
Therapeutic Area Expertise:
 
5
Project Management:
 
5
Responsiveness:
 
5
Problem Solving:
 
3
Adherence to Timelines:
 
5
Adherence to Proposed Budget:
 
5
Reporting Quality / Data Accuracy:
 
5
Value (Price vs Quality):
 
5
Strength as a Partner:
 
4
Willingness to Recommend CRO:
 
5
 

Service Description

We received a partnered compound based on a strategic alliance. We analyzed the preclinical properties and then partnered with a CRO for PK/PD studies. This was an important project for us due to us having milestone payments associated with deliverables so speed and accuracy were critical.

What Went Well

1. Very responsive team. 2. Project for a large pharma required dose-responses and PK/PD studies. 3. Work was performed on schedule and on budget. 4. Excellent format for the report also.

What Could Be Improved

1. More back-and-forth communication throughout the process. 2. However, since I was aware of their work before, less hands-on ramp-up time was required.

Lessons Learned from the Experience

It was a very standard project and so project SOPs were followed. No innovation per se was required, so cannot comment about "out of the box" thinking.