Charles River Laboratories Review: Second experience not as good as first.

Company Logo
Charles River Laboratories
251 Ballardvale St
Wilmington, MA 1887
United States
(877) 274-8371
http://www.criver.com

Second experience not as good as first.

 
Overall: 3 stars

Date: May 2, 2014

Proposal Quality:
 
4
Ease of Contracting Process:
 
4
Comprehensive Solution:
 
4
Experience With Study Type:
 
4
Therapeutic Area Expertise:
 
4
Project Management:
 
3
Responsiveness:
 
1
Problem Solving:
 
1
Adherence to Timelines:
 
3
Adherence to Proposed Budget:
 
3
Reporting Quality / Data Accuracy:
 
1
Value (Price vs Quality):
 
2
Strength as a Partner:
 
1
Willingness to Recommend CRO:
 
2.5
 

Service Description

Few CROs are specialized in conducting tox studies with inhaled drugs. Previous experience and excellent background in inhalation

What Went Well

CDA signature and final contract. Initiation of the inhalation studies were Ok at the beginning.

What Could Be Improved

Lack of transparency during the conduction of the studies. Important findings found at the end of one study. Change of Study Director once the study has been initiated

Lessons Learned from the Experience

According to my experience, the troubles for contracting CROs for mid-size pharmas are always similar. First experiences are normally good, but when you contract them again, things change.