Charles River Laboratories Review: The CRO did exactly what we asked of them.

Company Logo
Charles River Laboratories
251 Ballardvale St
Wilmington, MA 1887
United States
(877) 274-8371
http://www.criver.com

The CRO did exactly what we asked of them.

 
Overall: 3 stars

Date: May 1, 2014

Proposal Quality:
 
4
Ease of Contracting Process:
 
3
Comprehensive Solution:
 
0
Experience With Study Type:
 
3
Therapeutic Area Expertise:
 
3
Project Management:
 
3
Responsiveness:
 
3
Problem Solving:
 
4
Adherence to Timelines:
 
3
Adherence to Proposed Budget:
 
3
Reporting Quality / Data Accuracy:
 
3
Value (Price vs Quality):
 
3
Strength as a Partner:
 
3
Willingness to Recommend CRO:
 
2.5
 

Service Description

Charles River was provided with test article and an assay method to study PK in mouse models.

What Went Well

It was easy to transfer the assay method and explain the dosing regimen. The results were obtained in a timely manner. The data analysis was accurate.

What Could Be Improved

The study cost was bit too high. The slot for the studies was not immediately available. Less test article could have been used.

Lessons Learned from the Experience

The CRO did not think outside of the box, they performed the study exactly as they were told to do. Which was okay with us as our company has strong PK/PD group and they designed the study well.