Quintiles Review: Transparent communication is key to success

Company Logo
Quintiles
4820 Emperor Blvd
Durham, NC 27703
United States
(919) 988-2000
http://www.quintiles.com

Transparent communication is key to success

 
Overall: 4 stars

Date: May 2, 2014

Proposal Quality:
 
4
Ease of Contracting Process:
 
3
Comprehensive Solution:
 
4
Experience With Study Type:
 
4
Therapeutic Area Expertise:
 
3
Project Management:
 
4
Responsiveness:
 
4
Problem Solving:
 
4
Adherence to Timelines:
 
4
Adherence to Proposed Budget:
 
4
Reporting Quality / Data Accuracy:
 
4
Value (Price vs Quality):
 
4
Strength as a Partner:
 
4
Willingness to Recommend CRO:
 
5
 

Service Description

The services provided by Quintiles was excellent. This study was done in Japan and we needed lot of translations as most of the PI did not speak English

What Went Well

Provided very good quality data, The data issues were resolved in less than 5 days. At the end of the study when submitted to Japanese regulations there were no issues identified either with data or with documentation

What Could Be Improved

We had no issues with the CRO

Lessons Learned from the Experience

transparent communication is the key for success for both CRO and the sponsor.